Returns & Refunds

Return & Exchange Policy

30-Day Return & Exchange Guarantee
If your jacket isn’t the perfect fit, you can return or exchange it within 30 days of delivery.

• Items must be unused, unwashed, and in original condition.
• To start a return or exchange, email us at info@pellestore.co with your order number.
• Return shipping is covered by the customer unless the item is defective or incorrect.

Refund & Store Credit Policy

Quick Refunds & Easy Store Credit

Once we receive your returned item, we’ll process your refund or store credit within 10 business days.

• Refunds go back to your original payment method.
• Store credits are emailed and can be used on future purchases.
• You’ll get a confirmation once your refund or credit is issued.